Drilldown: BDSMetric

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BDSMetric > Manual: GenesysChoice & UseCase: None & UnitOfMeasure : Objects count or objects count & IsChoice: No

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productshort:
Draft:System (4)
Role:
None (4)
DisplayName:
ASR/TTS (1) · Outbound Campaign Transactions (1) · Task routing (1) · Voicemail (1)
TocName:
ASR/TTS (1) · Outbound campaign transactions (1) · Task routing (1) · Voicemail (1)
Dimension:
None (4)
Product:
None (2) · System-Level Documentation (2)
Manual: (Click arrow to add another value)
UseCase: (Click arrow to add another value)
UnitOfMeasure: (Click arrow to add another value)
MetricName:
cx_contact_interactions (1) · gtr_interactions (1) · gvp_asr_minutes, gvp_tts_minutes (1) · voicemail_boxes_gim (1)
MetricScope:
Global (3) · Region (1)
DataSource:
Configuration Server DB (1) · Genesys Info Mart database (2) · GVP Reporting Server DB, Genesys Info Mart database (1)
DeploymentModel:
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) · One global instance of Configuration Server DB for each tenant. (1) · One global instance of Genesys Info Mart database for each tenant (1) · One global instance of Genesys Info Mart database for each tenant. (1)
IsChoice: (Click arrow to add another value)
ChoiceMetrics:
None (4)

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