Drilldown: BDSMetric

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BDSMetric > DisplayName : Outbound Voice with CX Contact Interaction or Task routing or Third-party work items or Voicemail & UseCase: None

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productshort:
Draft:BDS (4) · Draft:System (2)
Role:
None (6)
DisplayName: (Click arrow to add another value)
TocName:
Outbound Voice with CX Contact Interaction (1) · Task routing (2) · Third-party work items (1) · Voicemail (2)
Dimension:
None (6)
Product:
None (2) · Billing Data Service (3) · System-Level Documentation (1)
Manual:
GenesysChoice (2) · User (4)
UseCase: (Click arrow to add another value)
UnitOfMeasure:
Agent count (1) · objects count (5)
MetricName:
cx_contact_interactions (1) · gtr_interactions (1) · seats_third_party (1) · TBD (2) · voicemail_boxes_gim (1)
MetricScope:
Daily (1) · Global (4) · Region (1)
DataSource:
Configuration Server DB (2) · Genesys Info Mart database (4)
DeploymentModel:
One global instance of Configuration Server DB for each tenant. (1) · One global instance of Genesys Info Mart database for each tenant (1) · One global instance of Genesys Info Mart database per tenant. (1) · One global instance of Genesys Info Mart database, per tenant. (1) · TBD (2)
IsChoice:
No (6)
ChoiceMetrics:
None (6)

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