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BDSMetric > DeploymentModel :
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database per tenant. or
One global instance of Genesys WFM ETL database for each tenant or
TBD
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ASR/TTS (1) ·
Digital 1 bundle (1) ·
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Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
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Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
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Third-party work items (1) ·
Voice 2 bundle (1) ·
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WFO (2) ·
Workforce Optimization (1) ·
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ASR/TTS (1) ·
Digital 1 (1) ·
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Genesys Chat (1) ·
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IVR (1) ·
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Outbound Contact (1) ·
Task routing (1) ·
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Voicemail (1) ·
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bundle_digital_one (1) ·
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bundle_voice_two (1) ·
bundle_wfo_1b (1) ·
cim_premise_places (1) ·
seats_chat (1) ·
seats_CIM (1) ·
seats_cobrowse (1) ·
seats_email (1) ·
seats_inbound_voice (1) ·
seats_outbound (1) ·
seats_sms (1) ·
seats_social (1) ·
seats_third_party (1) ·
TBD (9)
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