Drilldown: BDSMetric

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BDSMetric > MetricScope : Daily or Region or None & DeploymentModel: One global instance of Genesys Info Mart database, per tenant.

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productshort:
Draft:BDS (5)
Role:
None (5)
DisplayName:
Active Call Recording / Screen Recording / Quality Management (1) · Genesys Chat Seats for NEXUS (1) · Genesys Facebook Seats for NEXUS (1) · Genesys Twitter Seats for NEXUS (1) · Genesys Voice (1)
TocName:
Active Call Recording / Screen Recording / Quality Management (1) · Genesys Chat Seats for NEXUS (1) · Genesys Facebook Seats for NEXUS (1) · Genesys Twitter Seats for NEXUS (1) · Genesys Voice (1)
Dimension:
None (5)
Product:
Billing Data Service (5)
Manual:
User (5)
UseCase:
None (5)
UnitOfMeasure:
agents count (5)
MetricName:
seats_call_recording, seats_screen_recording, seats_quality_management (1) · seats_chat in release 9.0.000.33 and later (seats_chat_nexus in earlier releases) (1) · seats_facebook (seats_facebook_public, seats_facebook_direct in release 9.0.000.30 and earlier) (1) · seats_twitter (seats_twitter_public, seats_twitter_direct in release 9.0.000.30 and earlier) (1) · seats_voice (1)
MetricScope: (Click arrow to add another value)
DataSource:
Genesys Info Mart database (5)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (5)
ChoiceMetrics:
None (5)

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