Drilldown: BDSMetric

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BDSMetric > DisplayName : ASR/TTS or GVP Minutes or Outbound Voice with CX Contact Interaction or TTS ports or Workforce Optimization (WFO) 1B bundle & DeploymentModel: Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant.

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