Drilldown: BDSMetric

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BDSMetric > DeploymentModel : One global instance of Genesys Info Mart database for each tenant. or One global instance of Genesys WFM ETL database for each tenant or Other

Use the filters below to narrow your results.

Role:
DisplayName:
ASR/TTS (2) · Intelligent Workload Distribution (IWD) (2) · IVR (2) · Outbound Campaign Transactions (2) · WFO (2) · Digital 1 bundle (2) · Digital 2 bundle (2) · Voicemail (2) · Voice 2 bundle (2) · Task routing (2)
Other values:
TocName:
WFO (3) · ASR/TTS (2) · Intelligent Workload Distribution (2) · IVR (2) · Voicemail (2) · Digital 1 (2) · Digital 2 (2) · Voice 2 (2) · Outbound campaign transactions (2) · Task routing (2)
Other values:
Dimension:
UseCase:
MetricName:
TBD (9) · cx_contact_interactions (2) · gvp_minutes (2) · bundle_digital_one (2) · bundle_digital_two (2) · bundle_voice_two (2) · seats_third_party (2) · gtr_interactions (2) · gvp_asr_minutes, gvp_tts_minutes (2)
Other values:
DeploymentModel: (Click arrow to add another value)
IsChoice:

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