Drilldown: BDSMetric

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BDSMetric > UnitOfMeasure: agents count & MetricName : bundle_digital_one or cx_contact_interactions & DeploymentModel : One global instance of Genesys Info Mart database, per tenant. or One global instance of Genesys Info Mart database, per tenant.
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.

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