Drilldown: BDSMetric

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BDSMetric > UseCase: None & DeploymentModel : One global instance of Genesys Info Mart DB per tenant. or Other

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productshort:
Draft:BDS (43) · Draft:System (17)
Role:
None (60)
DisplayName:
ASR/TTS (2) · Intelligent Workload Distribution (IWD) (2) · IVR (2) · Outbound Campaign Transactions (2) · WFO (2) · Digital 1 bundle (2) · Digital 2 bundle (2) · Voicemail (2) · Voice 2 bundle (2) · Task routing (2)
Other values:
TocName:
WFO (3) · ASR/TTS (2) · Intelligent Workload Distribution (2) · IVR (2) · Voicemail (2) · Digital 1 (2) · Digital 2 (2) · Voice 2 (2) · Outbound campaign transactions (2) · Task routing (2)
Other values:
Dimension:
None (60)
Product:
None (15) · Billing Data Service (37) · System-Level Documentation (8)
Manual:
GenesysChoice (17) · User (43)
UseCase: (Click arrow to add another value)
UnitOfMeasure:
Agent count (8) · agents count (9) · Agents count (1) · Agent count (3) · Gigabytes (GB) (1) · Minutes (4) · Objects Count (13) · places count (1) · Port peak usage (3) · port usage time (1) · Sessions count (2) · TBD (1) · User (13)
MetricName:
TBD (9) · cx_contact_interactions (2) · gvp_minutes (2) · bundle_digital_one (2) · bundle_digital_two (2) · bundle_voice_two (2) · seats_third_party (2) · gtr_interactions (2) · gvp_asr_minutes, gvp_tts_minutes (2)
Other values:
MetricScope:
Daily (1) · Global (15) · Global for each customer tenant (1) · Region (43)
DataSource:
Azure Blob Storage (1) · Configuration Server DB (2) · Genesys Info Mart (2) · Genesys Info Mart database (37) · Genesys Info Mart database, Genesys Interaction Recording database (1) · Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) · Genesys Info Mart database, GVP Reporting Server database (1) · Genesys Info Mart database. (4) · Genesys Info Mart DB (1) · Genesys WFM ETL database (1) · GVP Reporting Server (RS) database; Genesys Info Mart database (2) · GVP Reporting Server database ; Genesys Info Mart database (1) · GVP Reporting Server database, Genesys Info Mart database (2) · GVP Reporting Server database; Genesys Info Mart database (1) · GVP Reporting Server DB, Genesys Info Mart database (2) · Tenant Configuration Server  (1)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (60)
ChoiceMetrics:
None (57) · seats_callback (1) · seats_chat (1) · seats_email (1) · seats_facebook (seats_facebook_public (1) · seats_outbound (1) · seats_sms (1) · seats_twitter (seats_twitter_public (1) · seats_voice (1) · seats_whatsapp (1)

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