Drilldown: BDSMetric

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BDSMetric > DeploymentModel : One global instance of Configuration Server DB for each tenant. or One global instance of Genesys Info Mart database per tenant. or One per tenant or TBD or None

Use the filters below to narrow your results.

productshort:
Draft:BDS (21) · Draft:System (3)
Role:
None (24)
DisplayName:
ASR/TTS (1) · Digital 1 bundle (1) · Digital 2 bundle (1) · Genesys Chat (1) · Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys E-mail (1) · Genesys Inbound Voice (1) · Genesys SMS (1) · Genesys Social Media Engagement (1) · Intelligent Workload Distribution (IWD) (1) · IVR (1) · Outbound Campaign Transactions (1) · Outbound Contact (1) · Recording storage (1) · Task routing (1) · Third-party work items (1) · Voice 1 bundle (1) · Voice 2 bundle (1) · Voicemail (2) · WFO (2) · Workforce Optimization (1)
TocName:
ASR/TTS (1) · Digital 1 (1) · Digital 2 (1) · Genesys Chat (1) · Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys E-mail (1) · Genesys Inbound Voice (1) · Genesys SMS (1) · Genesys Social Media Engagement (1) · Intelligent Workload Distribution (1) · IVR (1) · Outbound campaign transactions (1) · Outbound Contact (1) · Recording storage (1) · Task routing (1) · Third-party work items (1) · Voice 1 (1) · Voice 2 (1) · Voicemail (2) · WFO (3)
Dimension:
None (24)
Product:
None (7) · Billing Data Service (15) · System-Level Documentation (2)
Manual:
GenesysChoice (3) · User (21)
UseCase:
None (24)
UnitOfMeasure:
Agent count (6) · Agents count (1) · Agent count (3) · Gigabytes (GB) (1) · Minutes (1) · Objects count (5) · TBD (1) · User (6)
MetricName:
azure_storage (1) · bundle_digital_one (1) · bundle_digital_two (1) · bundle_voice_one (1) · bundle_voice_two (1) · seats_chat (1) · seats_CIM (1) · seats_cobrowse (1) · seats_email (1) · seats_inbound_voice (1) · seats_outbound (1) · seats_sms (1) · seats_social (1) · seats_third_party (1) · TBD (9) · voicemail_boxes_gim (1)
MetricScope:
Daily (1) · Global (3) · Region (20)
DataSource:
Azure Blob Storage (1) · Configuration Server DB (2) · Genesys Info Mart (2) · Genesys Info Mart database (17) · GVP Reporting Server database, Genesys Info Mart database (1) · GVP Reporting Server DB, Genesys Info Mart database (1)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (24)
ChoiceMetrics:
None (20) · seats_callback (2) · seats_chat (1) · seats_email (1) · seats_facebook (seats_facebook_public (1) · seats_inbound_voice (1) · seats_outbound (1) · seats_sms (1) · seats_twitter (seats_twitter_public (1) · seats_voice (1) · seats_whatsapp (1)

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