Drilldown: BDSMetric
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BDSMetric > UnitOfMeasure
:
Agent count
or
Objects Count
or
minutes
& DeploymentModel
:
One global instance of Configuration Server DB for each tenant.
or
One global instance of Genesys Info Mart database for each tenant.
or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|-
or
One per tenant
or
Other
& IsChoice:
No ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
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Use the filters below to narrow your results.
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Designer-based Voicebot minutes (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys Inbound Voice (1) ·
Genesys Social Media Engagement (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Intelligent Workload Distribution (IWD) (2) ·
IVR (2) ·
Outbound Campaign Transactions (2) ·
Outbound Contact (1) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
Voicemail (2)
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Designer-based Voicebot minutes (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys Inbound Voice (1) ·
Genesys Social Media Engagement (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
Gplus Workforce Management (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Intelligent Workload Distribution (2) ·
IVR (2) ·
Outbound campaign transactions (2) ·
Outbound Contact (1) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
Voicemail (2)
cx_contact_interactions (2) ·
gtr_interactions (2) ·
gvp_asr_minutes, gvp_tts_minutes (2) ·
gvp_minutes (1) ·
seats_CIM (1) ·
seats_cobrowse (1) ·
seats_gplus_wfm (1) ·
seats_inbound_voice (1) ·
seats_outbound (1) ·
seats_social (1) ·
seats_supervisor (1) ·
seats_third_party (1) ·
TBD (6) ·
voicebot_minutes (1) ·
voicemail_boxes_gim (1) ·
voicemail_boxes_gim (1) ·
voicemail_boxes (1)
Configuration Server DB (2) ·
Genesys Info Mart database (16) ·
Genesys Info Mart database, GVP Reporting Server database (1) ·
Genesys Info Mart DB (1) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (1) ·
GVP Reporting Server database, Genesys Info Mart database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (2) ·
Tenant Configuration Server (1)
Showing below up to 25 results in range #1 to #25.
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D
- Draft:BDS/Current/User/ASRandTTSMinutes
- Draft:BDS/Current/User/ASRTTS
- Draft:BDS/Current/User/CloudCCSupervisorSeat
- Draft:BDS/Current/User/DesignerVceBtMin
- Draft:BDS/Current/User/GenesysCIMPlatform
- Draft:BDS/Current/User/GenesysCobrowse
- Draft:BDS/Current/User/GenesysInboundVoice
- Draft:BDS/Current/User/GenesysSocialEngagement
- Draft:BDS/Current/User/GenesysTaskRouting
D cont.
- Draft:BDS/Current/User/GIMVoicemail
- Draft:BDS/Current/User/IVR
- Draft:BDS/Current/User/IWD
- Draft:BDS/Current/User/OC
- Draft:BDS/Current/User/OutbndVcWithCXContactIxn
- Draft:BDS/Current/User/OutboundContact
- Draft:BDS/Current/User/SIPVoicemail
- Draft:BDS/Current/User/TaskRouting
- Draft:BDS/Current/User/Voicemail