Drilldown: BDSMetric

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BDSMetric > Role : Other or None & DeploymentModel : Instance of GVP Reporting Server database per location (shared between tenants or individual); one global instance of Genesys Info Mart database per tenant. or One global instance of Genesys Info Mart database per tenant.

Use the filters below to narrow your results.

productshort:
Draft:BDS (12)
Role: (Click arrow to add another value)
DisplayName:
ASR ports (1) · Genesys Chat (1) · Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys E-mail (1) · Genesys Inbound Voice (1) · Genesys SMS (1) · Genesys Social Media Engagement (1) · GVP ports (1) · Outbound Contact (1) · Third-party work items (1) · TTS ports (1)
TocName:
ASR ports (1) · Genesys Chat (1) · Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys E-mail (1) · Genesys Inbound Voice (1) · Genesys SMS (1) · Genesys Social Media Engagement (1) · GVP ports (1) · Outbound Contact (1) · Third-party work items (1) · TTS ports (1)
Dimension:
None (12)
Product:
Billing Data Service (12)
Manual:
User (12)
UseCase:
None (12)
UnitOfMeasure:
Agent count (5) · Agents count (1) · Agent count (3) · Port peak usage (3)
MetricName:
gvp_asr_ports (1) · gvp_ports (1) · gvp_tts_ports (1) · seats_chat (1) · seats_CIM (1) · seats_cobrowse (1) · seats_email (1) · seats_inbound_voice (1) · seats_outbound (1) · seats_sms (1) · seats_social (1) · seats_third_party (1)
MetricScope:
Region (12)
DataSource:
Genesys Info Mart database (9) · GVP Reporting Server (RS) database; Genesys Info Mart database (1) · GVP Reporting Server database ; Genesys Info Mart database (1) · GVP Reporting Server database; Genesys Info Mart database (1)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (12)
ChoiceMetrics:
None (12)

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