Drilldown: BDSMetric
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BDSMetric > MetricName
:
gvp_asr_minutes, gvp_tts_minutes
or
seats_outbound
& DeploymentModel
:
Instance of GVP Reporting Server database per location (shared between tenants or individual); one global instance of Genesys Info Mart database per tenant.
or
One global instance of Genesys Info Mart DB per tenant.
or
One global instance of Genesys WFM ETL database for each tenant
or
One per tenant
or
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