Drilldown: BDSMetric
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BDSMetric > MetricScope:
Region
& DeploymentModel
:
Instance of GVP Reporting Server database per location (shared between tenants or individual); one global instance of Genesys Info Mart database per tenant.
or
One global instance of Genesys Info Mart DB per tenant.
or
One global instance of Genesys Info Mart database for each tenant
or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|-
or
One global instance of Genesys Info Mart database per tenant.
or
One global instance of Genesys Info Mart database, per tenant. ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
Active Call Recording / Screen Recording / Quality Management (1) ·
ASR ports (1) ·
Genesys Chat (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
GVP ports (1) ·
Outbound Contact (1) ·
Third-party work items (1) ·
TTS ports (1)
Active Call Recording / Screen Recording / Quality Management (1) ·
ASR ports (1) ·
Genesys Chat (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
Gplus Workforce Management (1) ·
GVP ports (1) ·
Outbound Contact (1) ·
Third-party work items (1) ·
TTS ports (1)
gvp_asr_ports (1) ·
gvp_ports (1) ·
gvp_tts_ports (1) ·
seats_call_recording, seats_screen_recording, seats_quality_management (1) ·
seats_chat (1) ·
seats_chat in release 9.0.000.33 and later (seats_chat_nexus in earlier releases) (1) ·
seats_CIM (1) ·
seats_cobrowse (1) ·
seats_email (1) ·
seats_facebook (seats_facebook_public, seats_facebook_direct in release 9.0.000.30 and earlier) (1) ·
seats_gplus_wfm (1) ·
seats_inbound_voice (1) ·
seats_outbound (1) ·
seats_sms (1) ·
seats_social (1) ·
seats_third_party (1) ·
seats_twitter (seats_twitter_public, seats_twitter_direct in release 9.0.000.30 and earlier) (1) ·
seats_voice (1)
Showing below up to 18 results in range #1 to #18.
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