Drilldown: BDSMetric

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BDSMetric > DeploymentModel : Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. or One global instance of Genesys Info Mart database per tenant. or One per tenant or None

Use the filters below to narrow your results.

productshort:
Draft:BDS (11) · Draft:System (1)
Role:
None (12)
DisplayName:
Genesys Chat (1) · Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys E-mail (1) · Genesys Inbound Voice (1) · Genesys SMS (1) · Genesys Social Media Engagement (1) · GVP ASR minutes / GVP TTS minutes (1) · Outbound Contact (1) · Recording storage (1) · Third-party work items (1) · Voice 1 bundle (1)
TocName:
Genesys Chat (1) · Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys E-mail (1) · Genesys Inbound Voice (1) · Genesys SMS (1) · Genesys Social Media Engagement (1) · GVP ASR minutes / GVP TTS minutes (1) · Outbound Contact (1) · Recording storage (1) · Third-party work items (1) · Voice 1 (1)
Dimension:
None (12)
Product:
Billing Data Service (11) · System-Level Documentation (1)
Manual:
GenesysChoice (1) · User (11)
UseCase:
None (12)
UnitOfMeasure:
Agent count (5) · Agents count (1) · Agent count (3) · Gigabytes (GB) (1) · minutes (1) · User (1)
MetricName:
azure_storage (1) · bundle_voice_one (1) · gvp_asr_minutes, gvp_tts_minutes (1) · seats_chat (1) · seats_CIM (1) · seats_cobrowse (1) · seats_email (1) · seats_inbound_voice (1) · seats_outbound (1) · seats_sms (1) · seats_social (1) · seats_third_party (1)
MetricScope:
Region (12)
DataSource:
Azure Blob Storage (1) · Genesys Info Mart database (10) · GVP Reporting Server (RS) database; Genesys Info Mart database (1)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (12)
ChoiceMetrics:
None (11) · seats_callback (1) · seats_inbound_voice (1)

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