Drilldown: BDSMetric
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BDSMetric > UnitOfMeasure :
Agent count or
agents count or
minutes
& DeploymentModel :
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. or
Other
Use the filters below to narrow your results.
Active Call Recording / Screen Recording / Quality Management (1) ·
Callback seats (1) ·
Designer-based Voicebot minutes (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys CIM Premise Users (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys Inbound Voice (1) ·
Genesys SIP Interaction (1) ·
Genesys Social Media Engagement (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Intelligent Workload Distribution (IWD) (2) ·
IVR (2) ·
Outbound Contact (1) ·
Workspace (1)
Active Call Recording / Screen Recording / Quality Management (1) ·
Callback seats (1) ·
Designer-based Voicebot minutes (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys CIM Premise Users (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys Inbound Voice (1) ·
Genesys SIP Interaction (1) ·
Genesys Social Media Engagement (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
Gplus Workforce Management (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Intelligent Workload Distribution (2) ·
IVR (2) ·
Outbound Contact (1) ·
Workspace (1)
cim_premise_users (1) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
gvp_minutes (1) ·
seats_callback (1) ·
seats_call_recording, seats_screen_recording, seats_quality_management (1) ·
seats_chat in release 9.0.000.33 and later (seats_chat_nexus in earlier releases) (1) ·
seats_CIM (1) ·
seats_cobrowse (1) ·
seats_facebook (seats_facebook_public, seats_facebook_direct in release 9.0.000.30 and earlier) (1) ·
seats_gplus_wfm (1) ·
seats_inbound_voice (1) ·
seats_outbound (1) ·
seats_sip_interaction (1) ·
seats_social (1) ·
seats_third_party (1) ·
seats_twitter (seats_twitter_public, seats_twitter_direct in release 9.0.000.30 and earlier) (1) ·
seats_voice (1) ·
seats_workspace (1) ·
TBD (2) ·
voicebot_minutes (1)
Showing below up to 21 results in range #1 to #21.
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