Drilldown: BDSMetric

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BDSMetric > Dimension: None & MetricScope: Region & DeploymentModel : Instance of Configuration Server per tenant. or One global instance of Genesys WFM ETL database for each tenant or TBD

Use the filters below to narrow your results.

productshort:
Draft:BDS (8) · Draft:System (1)
Role:
None (9)
DisplayName:
ASR/TTS (1) · Digital 1 bundle (1) · Digital 2 bundle (1) · Intelligent Workload Distribution (IWD) (1) · IVR (1) · Voice 2 bundle (1) · WFO (2) · Workforce Optimization (1)
TocName:
ASR/TTS (1) · Digital 1 (1) · Digital 2 (1) · Intelligent Workload Distribution (1) · IVR (1) · Voice 2 (1) · WFO (3)
Dimension: (Click arrow to add another value)
Product:
None (5) · Billing Data Service (4)
Manual:
GenesysChoice (1) · User (8)
UseCase:
None (9)
UnitOfMeasure:
Agent Count (1) · Minutes (1) · Objects Count (1) · TBD (1) · User (5)
MetricName:
bundle_digital_one (1) · bundle_digital_two (1) · bundle_voice_two (1) · TBD (6)
MetricScope: (Click arrow to add another value)
DataSource:
Genesys Info Mart (2) · Genesys Info Mart database (5) · GVP Reporting Server database, Genesys Info Mart database (1) · GVP Reporting Server DB, Genesys Info Mart database (1)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (9)
ChoiceMetrics:
None (6) · seats_callback (1) · seats_chat (1) · seats_email (1) · seats_facebook (seats_facebook_public (1) · seats_outbound (1) · seats_sms (1) · seats_twitter (seats_twitter_public (1) · seats_voice (1) · seats_whatsapp (1)

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