Drilldown: BDSMetric

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BDSMetric > MetricName: TBD & DeploymentModel : Instance of Configuration Server per tenant. or One global instance of Genesys WFM ETL database for each tenant or TBD or None

Use the filters below to narrow your results.

productshort:
Draft:BDS (8) · Draft:System (1)
Role:
None (9)
DisplayName:
ASR/TTS (1) · Intelligent Workload Distribution (IWD) (1) · IVR (1) · Outbound Campaign Transactions (1) · Task routing (1) · Voicemail (1) · WFO (2) · Workforce Optimization (1)
TocName:
ASR/TTS (1) · Intelligent Workload Distribution (1) · IVR (1) · Outbound campaign transactions (1) · Task routing (1) · Voicemail (1) · WFO (3)
Dimension:
None (9)
Product:
None (7) · Billing Data Service (2)
Manual:
GenesysChoice (1) · User (8)
UseCase:
None (9)
UnitOfMeasure:
Agent Count (1) · Minutes (1) · Objects Count (4) · TBD (1) · User (2)
MetricName: (Click arrow to add another value)
MetricScope:
Daily (1) · Global (2) · Region (6)
DataSource:
Configuration Server DB (1) · Genesys Info Mart (2) · Genesys Info Mart database (4) · GVP Reporting Server database, Genesys Info Mart database (1) · GVP Reporting Server DB, Genesys Info Mart database (1)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (9)
ChoiceMetrics:
None (9)

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