Drilldown: BDSMetric
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BDSMetric > DeploymentModel
:
Instance of Configuration Server per tenant.
or
One global instance of Configuration Server DB for each tenant.
or
One global instance of Genesys Info Mart database per tenant.
or
One global instance of Genesys Info Mart database, per tenant.
or
One global instance of Genesys WFM ETL database for each tenant ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Outbound Contact (1) ·
SIP voicemail (1) ·
Third-party work items (1) ·
Voicemail (1) ·
Workforce Optimization (WFO) 1B bundle (1)
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Outbound Contact (1) ·
SIP voicemail (1) ·
Third-party work items (1) ·
Voicemail (1) ·
Workforce Optimization 1B (1)
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