Drilldown: BDSMetric
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BDSMetric > TocName :
Active Call Recording / Screen Recording / Quality Management or
Genesys CIM Premise Places or
Task routing or
Voice 2
& UnitOfMeasure:
User
& DeploymentModel :
Instance of Configuration Server per tenant. or
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys Info Mart DB per tenant. or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
TBD or
None
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