Drilldown: BDSMetric
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BDSMetric > Manual:
User
& DeploymentModel
:
Instance of Configuration Server per tenant.
or
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant.
or
One global instance of Configuration Server DB for each tenant.
or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|-
or
One global instance of Genesys Info Mart database per tenant.
or
TBD ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
ASR/TTS (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys Chat (1) ·
Genesys CIM Premise Places (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP Minutes (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
Outbound Contact (1) ·
SIP voicemail (1) ·
Task routing (1) ·
Third-party work items (1) ·
Voice 2 bundle (1) ·
Voicemail (1) ·
WFO (1) ·
Workforce Optimization (1)
ASR/TTS (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys Chat (1) ·
Genesys CIM Premise Places (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP Minutes (1) ·
Intelligent Workload Distribution (1) ·
IVR (1) ·
Outbound campaign transactions (1) ·
Outbound Contact (1) ·
SIP voicemail (1) ·
Task routing (1) ·
Third-party work items (1) ·
Voice 2 (1) ·
Voicemail (1) ·
WFO (2)
bundle_digital_one (1) ·
bundle_digital_two (1) ·
bundle_voice_two (1) ·
cim_premise_places (1) ·
gvp_minutes (1) ·
seats_chat (1) ·
seats_CIM (1) ·
seats_cobrowse (1) ·
seats_email (1) ·
seats_inbound_voice (1) ·
seats_outbound (1) ·
seats_sms (1) ·
seats_social (1) ·
seats_third_party (1) ·
TBD (8) ·
voicemail_boxes (1)
Showing below up to 23 results in range #1 to #23.
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