Drilldown: BDSMetric
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BDSMetric > Role:
None
& Manual:
GenesysChoice
& UseCase:
None
& DeploymentModel
:
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants.
or
One global instance of Genesys Info Mart database per tenant.
or
One global instance of Genesys Info Mart database, per tenant.
or
Other ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
ASR/TTS (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
Recording storage (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Task routing (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
Voicemail (1) ·
WFO (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 1B bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
ASR/TTS (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Gplus Workforce Management (1) ·
Intelligent Workload Distribution (1) ·
IVR (1) ·
Outbound campaign transactions (1) ·
Recording storage (1) ·
Supervisor access and metering (1) ·
Task routing (1) ·
Voice 1 (1) ·
Voice 2 (1) ·
Voicemail (1) ·
WFO (1) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 1B (1) ·
Workforce Optimization 2 (1)
None (1) ·
azure_storage (1) ·
bundle_digital_one (1) ·
bundle_digital_two (1) ·
bundle_voice_one (1) ·
bundle_voice_two (1) ·
bundle_wfo_1a (1) ·
bundle_wfo_1b (1) ·
bundle_wfo_2 (1) ·
cx_contact_interactions (1) ·
gtr_interactions (1) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
gvp_minutes (1) ·
seats_gplus_wfm (1) ·
seats_third_party (1) ·
TBD (1) ·
voicemail_boxes_gim (1)
Azure Blob Storage (1) ·
Configuration Server DB (1) ·
Genesys Info Mart (1) ·
Genesys Info Mart database (9) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys Info Mart database, GVP Reporting Server database (1) ·
Genesys WFM ETL database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (1)
Showing below up to 17 results in range #1 to #17.
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