Drilldown: BDSMetric

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BDSMetric > Manual: GenesysChoice & MetricScope: Region & DeploymentModel : For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. or One global instance of Genesys Info Mart database for each tenant. or One per tenant

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productshort:
Draft:System (11)
Role:
None (11)
DisplayName:
ASR/TTS (1) · Digital 1 bundle (1) · Digital 2 bundle (1) · Intelligent Workload Distribution (IWD) (1) · IVR (1) · Recording storage (1) · Supervisor and other non-agent personnel - access and metering (1) · Voice 1 bundle (1) · Voice 2 bundle (1) · Workforce Optimization (WFO) 1A bundle (1) · Workforce Optimization (WFO) 2 bundle (1)
TocName:
ASR/TTS (1) · Digital 1 (1) · Digital 2 (1) · Intelligent Workload Distribution (1) · IVR (1) · Recording storage (1) · Supervisor access and metering (1) · Voice 1 (1) · Voice 2 (1) · Workforce Optimization 1A (1) · Workforce Optimization 2 (1)
Dimension:
None (11)
Product:
None (5) · System-Level Documentation (6)
Manual: (Click arrow to add another value)
UseCase:
None (11)
UnitOfMeasure:
Agent Count (1) · Gigabytes (GB) (1) · Minutes (1) · Objects Count (1) · User (7)
MetricName:
None (1) · azure_storage (1) · bundle_digital_one (1) · bundle_digital_two (1) · bundle_voice_one (1) · bundle_voice_two (1) · bundle_wfo_1a (1) · bundle_wfo_2 (1) · gvp_asr_minutes, gvp_tts_minutes (1) · gvp_minutes (1) · seats_third_party (1)
MetricScope: (Click arrow to add another value)
DataSource:
Azure Blob Storage (1) · Genesys Info Mart database (6) · Genesys Info Mart database, Genesys Interaction Recording database (1) · Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) · Genesys Info Mart database, GVP Reporting Server database (1) · GVP Reporting Server DB, Genesys Info Mart database (1)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (11)
ChoiceMetrics:
None (11)

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