Drilldown: BDSMetric
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BDSMetric > Manual:
User
& UnitOfMeasure :
Agent count or
Objects count
& DeploymentModel :
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. or
One global instance of Genesys Info Mart database for each tenant or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
TBD or
Other
Use the filters below to narrow your results.
ASR/TTS (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat (1) ·
Genesys SMS (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
Outbound Campaign Transactions (1) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (1) ·
Third-party work items (1) ·
Voicemail (1)
ASR/TTS (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat (1) ·
Genesys SMS (1) ·
Genesys Task Routing (1) ·
GIM-based voicemail (1) ·
Outbound campaign transactions (1) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (1) ·
Third-party work items (1) ·
Voicemail (1)
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