Drilldown: BDSMetric

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BDSMetric > DeploymentModel : For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. or One global instance of Genesys Info Mart database for each tenant or One global instance of Genesys Info Mart database, per tenant. or One per tenant

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productshort:
Draft:BDS (10) · Draft:System (5)
Role:
None (15)
DisplayName:
Active Call Recording / Screen Recording / Quality Management (1) · ASR/TTS (1) · Designer-based Chatbot interactions (1) · Designer-based Voicebot interactions (1) · Designer-based Voicebot minutes (1) · Genesys Chat Seats for NEXUS (1) · Genesys Facebook Seats for NEXUS (1) · Genesys Task Routing (1) · Genesys Twitter Seats for NEXUS (1) · Genesys Voice (1) · Gplus Workforce Management (Gplus WFM) (1) · IVR (1) · Outbound Voice with CX Contact Interaction (1) · Recording storage (1) · Task routing (1)
TocName:
Active Call Recording / Screen Recording / Quality Management (1) · ASR/TTS (1) · Designer-based Chatbot interactions (1) · Designer-based Voicebot interactions (1) · Designer-based Voicebot minutes (1) · Genesys Chat Seats for NEXUS (1) · Genesys Facebook Seats for NEXUS (1) · Genesys Task Routing (1) · Genesys Twitter Seats for NEXUS (1) · Genesys Voice (1) · Gplus Workforce Management (1) · IVR (1) · Outbound Voice with CX Contact Interaction (1) · Recording storage (1) · Task routing (1)
Dimension:
None (15)
Product:
None (2) · Billing Data Service (10) · System-Level Documentation (3)
Manual:
GenesysChoice (5) · User (10)
UseCase:
None (15)
UnitOfMeasure:
Agent Count (1) · agents count (5) · Gigabytes (GB) (1) · Minutes (2) · Objects Count (4) · Sessions count (2)
MetricName:
azure_storage (1) · chatbot_interactions (1) · cx_contact_interactions (1) · gtr_interactions (2) · gvp_asr_minutes, gvp_tts_minutes (1) · gvp_minutes (1) · seats_call_recording, seats_screen_recording, seats_quality_management (1) · seats_chat in release 9.0.000.33 and later (seats_chat_nexus in earlier releases) (1) · seats_facebook (seats_facebook_public, seats_facebook_direct in release 9.0.000.30 and earlier) (1) · seats_gplus_wfm (1) · seats_twitter (seats_twitter_public, seats_twitter_direct in release 9.0.000.30 and earlier) (1) · seats_voice (1) · voicebot_interactions (1) · voicebot_minutes (1)
MetricScope:
Global (6) · Region (9)
DataSource:
Azure Blob Storage (1) · Genesys Info Mart database (12) · Genesys Info Mart database, GVP Reporting Server database (1) · GVP Reporting Server DB, Genesys Info Mart database (1)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (15)
ChoiceMetrics:
None (15)

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