Drilldown: BDSMetric

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BDSMetric > Manual: User & MetricScope: Region & DeploymentModel : For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. or One global instance of Genesys Info Mart database, per tenant or TBD

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productshort:
Draft:BDS (9)
Role:
None (9)
DisplayName:
ASR/TTS (1) · Digital 1 bundle (1) · Digital 2 bundle (1) · Intelligent Workload Distribution (IWD) (1) · IVR (1) · Voice 2 bundle (1) · WFO (1) · Workforce Optimization (1) · Workspace (1)
TocName:
ASR/TTS (1) · Digital 1 (1) · Digital 2 (1) · Intelligent Workload Distribution (1) · IVR (1) · Voice 2 (1) · WFO (2) · Workspace (1)
Dimension:
None (9)
Product:
None (4) · Billing Data Service (5)
Manual: (Click arrow to add another value)
UseCase:
None (9)
UnitOfMeasure:
Agent Count (1) · agents count (1) · Minutes (1) · Objects Count (1) · TBD (1) · User (4)
MetricName:
bundle_digital_one (1) · bundle_digital_two (1) · bundle_voice_two (1) · seats_workspace (1) · TBD (5)
MetricScope: (Click arrow to add another value)
DataSource:
Genesys Info Mart (1) · Genesys Info Mart database (6) · GVP Reporting Server database, Genesys Info Mart database (1) · GVP Reporting Server DB, Genesys Info Mart database (1)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (9)
ChoiceMetrics:
None (6) · seats_callback (1) · seats_chat (1) · seats_email (1) · seats_facebook (seats_facebook_public (1) · seats_outbound (1) · seats_sms (1) · seats_twitter (seats_twitter_public (1) · seats_voice (1) · seats_whatsapp (1)

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