Drilldown: BDSMetric

Choose a table:

BDSMetric > DeploymentModel

: For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants.

or One global instance of Genesys Info Mart DB per tenant.

or Other

or None

Use the filters below to narrow your results.

Draft:BDS (44) · Draft:System (17)

None (61)

ASR/TTS (2) · Intelligent Workload Distribution (IWD) (2) · IVR (2) · Outbound Campaign Transactions (2) · WFO (2) · Digital 1 bundle (2) · Digital 2 bundle (2) · Voicemail (2) · Voice 2 bundle (2) · Voice 1 bundle (2) · Task routing (2)

Other values:

WFO (3) · ASR/TTS (2) · Intelligent Workload Distribution (2) · IVR (2) · Voicemail (2) · Digital 1 (2) · Digital 2 (2) · Voice 2 (2) · Voice 1 (2) · Outbound campaign transactions (2) · Task routing (2)

Other values:

None (61)

None (15) · Billing Data Service (38) · System-Level Documentation (8)

GenesysChoice (17) · User (44)

None (61)

Agent count (8) · agents count (9) · Agents count (1) · Agent count (3) · Gigabytes (GB) (1) · minutes (4) · objects count (13) · places count (1) · Port peak usage (3) · port usage time (1) · Sessions count (2) · TBD (1) · User (14)

TBD (9) · cx_contact_interactions (2) · gvp_minutes (2) · bundle_digital_one (2) · bundle_digital_two (2) · bundle_voice_one (2) · bundle_voice_two (2) · seats_third_party (2) · gtr_interactions (2) · gvp_asr_minutes, gvp_tts_minutes (2)

Other values:

Daily (1) · Global (15) · Global for each customer tenant (1) · Region (44)

No (61)

None (57) · seats_callback (2) · seats_chat (1) · seats_email (1) · seats_facebook (seats_facebook_public (1) · seats_inbound_voice (1) · seats_outbound (1) · seats_sms (1) · seats_twitter (seats_twitter_public (1) · seats_voice (1) · seats_whatsapp (1)

Showing below up to 61 results in range #1 to #61.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

D

D cont.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)