Drilldown: BDSMetric

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BDSMetric > UseCase: None & DeploymentModel : For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. or One global instance of Genesys Info Mart DB per tenant. or One per tenant or TBD

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productshort:
Draft:BDS (12) · Draft:System (4)
Role:
None (16)
DisplayName:
ASR/TTS (2) · Digital 1 bundle (1) · Digital 2 bundle (1) · GIM-based voicemail (1) · Intelligent Workload Distribution (IWD) (1) · IVR (2) · Outbound Campaign Transactions (1) · Recording storage (1) · Task routing (1) · Voice 2 bundle (1) · Voicemail (1) · WFO (2) · Workforce Optimization (1)
TocName:
ASR/TTS (2) · Digital 1 (1) · Digital 2 (1) · GIM-based voicemail (1) · Intelligent Workload Distribution (1) · IVR (2) · Outbound campaign transactions (1) · Recording storage (1) · Task routing (1) · Voice 2 (1) · Voicemail (1) · WFO (3)
Dimension:
None (16)
Product:
None (8) · Billing Data Service (6) · System-Level Documentation (2)
Manual:
GenesysChoice (4) · User (12)
UseCase: (Click arrow to add another value)
UnitOfMeasure:
Agent Count (1) · Gigabytes (GB) (1) · Minutes (2) · Objects count (6) · TBD (1) · User (5)
MetricName:
azure_storage (1) · bundle_digital_one (1) · bundle_digital_two (1) · bundle_voice_two (1) · gvp_asr_minutes, gvp_tts_minutes (1) · gvp_minutes (1) · TBD (9) · voicemail_boxes_gim  (1)
MetricScope:
Daily (1) · Global (3) · Region (12)
DataSource:
Azure Blob Storage (1) · Configuration Server DB (1) · Genesys Info Mart (2) · Genesys Info Mart database (7) · Genesys Info Mart database, GVP Reporting Server database (1) · Genesys Info Mart DB (1) · GVP Reporting Server database, Genesys Info Mart database (1) · GVP Reporting Server DB, Genesys Info Mart database (2)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (16)
ChoiceMetrics:
None (13) · seats_callback (1) · seats_chat (1) · seats_email (1) · seats_facebook (seats_facebook_public (1) · seats_outbound (1) · seats_sms (1) · seats_twitter (seats_twitter_public (1) · seats_voice (1) · seats_whatsapp (1)

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