Drilldown: BDSMetric
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BDSMetric > DeploymentModel :
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. or
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. or
One global instance of Genesys Info Mart database for each tenant or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys WFM ETL database for each tenant or
One per tenant or
TBD
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Use the filters below to narrow your results.
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys CIM Premise Places (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
GVP Minutes (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (2) ·
Outbound Campaign Transactions (1) ·
Recording storage (1) ·
Task routing (2) ·
Voice 2 bundle (1) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization (1) ·
Workforce Optimization (WFO) 1B bundle (1)
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys CIM Premise Places (1) ·
Gplus Workforce Management (1) ·
GVP Minutes (1) ·
Intelligent Workload Distribution (1) ·
IVR (2) ·
Outbound campaign transactions (1) ·
Recording storage (1) ·
Task routing (2) ·
Voice 2 (1) ·
Voicemail (1) ·
WFO (3) ·
Workforce Optimization 1B (1)
Azure Blob Storage (1) ·
Configuration Server DB (1) ·
Genesys Info Mart (2) ·
Genesys Info Mart database (10) ·
Genesys Info Mart database, GVP Reporting Server database (1) ·
Genesys Info Mart database. (1) ·
Genesys WFM ETL database (1) ·
GVP Reporting Server database, Genesys Info Mart database (2) ·
GVP Reporting Server DB, Genesys Info Mart database (2)
Showing below up to 21 results in range #1 to #21.
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D cont.
D cont.
- Draft:System/Current/GenesysChoice/ASRTTS
- Draft:System/Current/GenesysChoice/GplusWFM
- Draft:System/Current/GenesysChoice/IVR
- Draft:System/Current/GenesysChoice/RecordingStorage
- Draft:System/Current/GenesysChoice/TaskRouting
- Draft:System/Current/GenesysChoice/WFO
- Draft:System/Current/GenesysChoice/WFO1B