Drilldown: BDSMetric

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BDSMetric > DataSource: Other & DeploymentModel : One global instance of Genesys Info Mart database for each tenant or Other

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productshort:
Draft:BDS (43) · Draft:System (17)
Role:
None (60)
DisplayName:
ASR/TTS (2) · Intelligent Workload Distribution (IWD) (2) · IVR (2) · Outbound Campaign Transactions (2) · WFO (2) · Digital 1 bundle (2) · Digital 2 bundle (2) · Voicemail (2) · Voice 2 bundle (2) · Task routing (2)
Other values:
TocName:
WFO (3) · ASR/TTS (2) · Intelligent Workload Distribution (2) · IVR (2) · Voicemail (2) · Digital 1 (2) · Digital 2 (2) · Voice 2 (2) · Outbound campaign transactions (2) · Task routing (2)
Other values:
Dimension:
None (60)
Product:
None (15) · Billing Data Service (37) · System-Level Documentation (8)
Manual:
GenesysChoice (17) · User (43)
UseCase:
None (60)
UnitOfMeasure:
Agent count (8) · agents count (9) · Agents count (1) · Agent count (3) · Gigabytes (GB) (1) · minutes (4) · objects count (13) · places count (1) · Port peak usage (3) · port usage time (1) · Sessions count (2) · TBD (1) · User (13)
MetricName:
TBD (9) · cx_contact_interactions (2) · gvp_minutes (2) · bundle_digital_one (2) · bundle_digital_two (2) · bundle_voice_two (2) · seats_third_party (2) · gtr_interactions (2) · gvp_asr_minutes, gvp_tts_minutes (2)
Other values:
MetricScope:
Daily (1) · Global (15) · Global for each customer tenant (1) · Region (43)
DataSource: (Click arrow to add another value)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (60)
ChoiceMetrics:
None (57) · seats_callback (1) · seats_chat (1) · seats_email (1) · seats_facebook (seats_facebook_public (1) · seats_outbound (1) · seats_sms (1) · seats_twitter (seats_twitter_public (1) · seats_voice (1) · seats_whatsapp (1)

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