Drilldown: BDSMetric

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BDSMetric > Manual: User & UnitOfMeasure: Agent count & DataSource: Genesys Info Mart database & DeploymentModel : One global instance of Genesys Info Mart database per tenant. or One global instance of Genesys WFM ETL database for each tenant & IsChoice: No

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productshort:
Draft:BDS (5)
Role:
None (5)
DisplayName:
Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys Inbound Voice (1) · Genesys Social Media Engagement (1) · Outbound Contact (1)
TocName:
Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys Inbound Voice (1) · Genesys Social Media Engagement (1) · Outbound Contact (1)
Dimension:
None (5)
Product:
Billing Data Service (5)
Manual: (Click arrow to add another value)
UseCase:
None (5)
UnitOfMeasure: (Click arrow to add another value)
MetricName:
seats_CIM (1) · seats_cobrowse (1) · seats_inbound_voice (1) · seats_outbound (1) · seats_social (1)
MetricScope:
Region (5)
DataSource: (Click arrow to add another value)
DeploymentModel: (Click arrow to add another value)
IsChoice: (Click arrow to add another value)
ChoiceMetrics:
None (5)

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