Drilldown: BDSMetric
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BDSMetric > UseCase:
None
& DataSource:
Genesys Info Mart database
& DeploymentModel
:
Instance of Configuration Server per tenant.
or
One global instance of Genesys Info Mart database for each tenant
or
One global instance of Genesys Info Mart database for each tenant.
or
One global instance of Genesys Info Mart database per tenant. ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
Intelligent Workload Distribution (IWD) (1) ·
Outbound Campaign Transactions (1) ·
Outbound Contact (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Task routing (1) ·
Third-party work items (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1)
Digital 1 (1) ·
Digital 2 (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Gplus Workforce Management (1) ·
Intelligent Workload Distribution (1) ·
Outbound campaign transactions (1) ·
Outbound Contact (1) ·
Supervisor access and metering (1) ·
Task routing (1) ·
Third-party work items (1) ·
Voice 1 (1) ·
Voice 2 (1)
None (1) ·
bundle_digital_one (1) ·
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bundle_voice_one (1) ·
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cx_contact_interactions (1) ·
gtr_interactions (1) ·
seats_chat (1) ·
seats_CIM (1) ·
seats_cobrowse (1) ·
seats_email (1) ·
seats_gplus_wfm (1) ·
seats_inbound_voice (1) ·
seats_outbound (1) ·
seats_sms (1) ·
seats_social (1) ·
seats_third_party (2)
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