Drilldown: BDSMetric
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BDSMetric > DisplayName
:
Active Call Recording / Screen Recording / Quality Management
or
GVP Minutes
or
Intelligent Workload Distribution (IWD)
& Dimension:
None
& MetricName
:
gtr_interactions
or
gvp_minutes
& DataSource:
GVP Reporting Server database, Genesys Info Mart database
& DeploymentModel
:
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant.
or
Instance of GVP Reporting Server database per location (shared between tenants or individual); one global instance of Genesys Info Mart database per tenant. ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
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