Drilldown: BDSMetric
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BDSMetric > DisplayName
:
Active Call Recording / Screen Recording / Quality Management
or
GVP Minutes
& Dimension:
None
& MetricName
:
bundle_voice_two
or
gtr_interactions
or
gvp_minutes
& DataSource:
GVP Reporting Server database, Genesys Info Mart database
& DeploymentModel
:
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants.
or
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
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