Drilldown: BDSMetric

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BDSMetric > UnitOfMeasure: objects count & DataSource : Genesys Info Mart database or Genesys Info Mart database, GVP Reporting Server database or Tenant Configuration Server 

Use the filters below to narrow your results.

productshort:
Draft:BDS (6) · Draft:System (2)
Role:
None (8)
DisplayName:
Cloud Contact Center Supervisor Seat (1) · Genesys Task Routing (1) · Outbound Campaign Transactions (2) · Outbound Voice with CX Contact Interaction (1) · SIP voicemail (1) · Task routing (2)
TocName:
Cloud Contact Center Supervisor Seat (1) · Genesys Task Routing (1) · Outbound campaign transactions (2) · Outbound Voice with CX Contact Interaction (1) · SIP voicemail (1) · Task routing (2)
Dimension:
None (8)
Product:
None (4) · Billing Data Service (4)
Manual:
GenesysChoice (2) · User (6)
UseCase:
None (8)
UnitOfMeasure: (Click arrow to add another value)
MetricName:
cx_contact_interactions (2) · gtr_interactions (2) · seats_supervisor (1) · TBD (2) · voicemail_boxes  (1)
MetricScope:
Global (7) · Region (1)
DataSource: (Click arrow to add another value)
DeploymentModel:
Instance of Configuration Server per tenant. (1) · One global instance of Genesys Info Mart database for each tenant (1) · One global instance of Genesys Info Mart database for each tenant. (1) · One global instance of Genesys Info Mart database, per tenant. (2) · One global instance of Genesys Info Mart database, per tenant.
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.
(1) · TBD (2)
IsChoice:
No (8)
ChoiceMetrics:
None (8)

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