Drilldown: BDSMetric

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BDSMetric > DataSource : GVP Reporting Server database ; Genesys Info Mart database or Genesys Info Mart database & DeploymentModel : One global instance of Genesys Info Mart database for each tenant. or One global instance of Genesys Info Mart database per tenant.

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productshort:
Draft:BDS (9) · Draft:System (7)
Role:
None (16)
DisplayName:
Digital 1 bundle (1) · Digital 2 bundle (1) · Genesys Chat (1) · Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys E-mail (1) · Genesys Inbound Voice (1) · Genesys SMS (1) · Genesys Social Media Engagement (1) · Intelligent Workload Distribution (IWD) (1) · Outbound Campaign Transactions (1) · Outbound Contact (1) · Supervisor and other non-agent personnel - access and metering (1) · Third-party work items (1) · Voice 1 bundle (1) · Voice 2 bundle (1)
TocName:
Digital 1 (1) · Digital 2 (1) · Genesys Chat (1) · Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys E-mail (1) · Genesys Inbound Voice (1) · Genesys SMS (1) · Genesys Social Media Engagement (1) · Intelligent Workload Distribution (1) · Outbound campaign transactions (1) · Outbound Contact (1) · Supervisor access and metering (1) · Third-party work items (1) · Voice 1 (1) · Voice 2 (1)
Dimension:
None (16)
Product:
None (3) · Billing Data Service (9) · System-Level Documentation (4)
Manual:
GenesysChoice (7) · User (9)
UseCase:
None (16)
UnitOfMeasure:
Agent Count (6) · Agents count (1) · Agent count (3) · Objects Count (1) · User (5)
MetricName:
None (1) · bundle_digital_one (1) · bundle_digital_two (1) · bundle_voice_one (1) · bundle_voice_two (1) · cx_contact_interactions (1) · seats_chat (1) · seats_CIM (1) · seats_cobrowse (1) · seats_email (1) · seats_inbound_voice (1) · seats_outbound (1) · seats_sms (1) · seats_social (1) · seats_third_party (2)
MetricScope:
Global (1) · Region (15)
DataSource: (Click arrow to add another value)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (16)
ChoiceMetrics:
None (16)

Showing below up to 16 results in range #1 to #16.

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Retrieved from "https://all.docs.genesys.com/Special:Drilldown/BDSMetric (2024-11-18 13:46:46)"