Drilldown: BDSMetric
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BDSMetric > Dimension:
None
& UnitOfMeasure :
Objects Count or
agents count
& DataSource :
GVP Reporting Server database ; Genesys Info Mart database or
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database or
Genesys WFM ETL database or
Other
Use the filters below to narrow your results.
Active Call Recording / Screen Recording / Quality Management (1) ·
ASR/TTS (2) ·
Callback seats (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys CIM Premise Users (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys SIP Interaction (1) ·
Genesys Task Routing (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
GIM-based voicemail (1) ·
Outbound Campaign Transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
Voicemail (2) ·
Workspace (1)
Active Call Recording / Screen Recording / Quality Management (1) ·
ASR/TTS (2) ·
Callback seats (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys CIM Premise Users (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys SIP Interaction (1) ·
Genesys Task Routing (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
GIM-based voicemail (1) ·
Outbound campaign transactions (2) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2) ·
Voicemail (2) ·
Workspace (1)
cim_premise_users (1) ·
cx_contact_interactions (2) ·
gtr_interactions (2) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
seats_callback (1) ·
seats_call_recording, seats_screen_recording, seats_quality_management (1) ·
seats_chat in release 9.0.000.33 and later (seats_chat_nexus in earlier releases) (1) ·
seats_facebook (seats_facebook_public, seats_facebook_direct in release 9.0.000.30 and earlier) (1) ·
seats_sip_interaction (1) ·
seats_supervisor (1) ·
seats_twitter (seats_twitter_public, seats_twitter_direct in release 9.0.000.30 and earlier) (1) ·
seats_voice (1) ·
seats_workspace (1) ·
TBD (4) ·
voicemail_boxes_gim (1) ·
voicemail_boxes_gim (1) ·
voicemail_boxes (1)
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) ·
Instance of Configuration Server per tenant. (1) ·
One global instance of Configuration Server DB for each tenant. (1) ·
One global instance of Genesys Info Mart database for each tenant (1) ·
One global instance of Genesys Info Mart database for each tenant. (3) ·
One global instance of Genesys Info Mart database for each tenant.|- (1) ·
One global instance of Genesys Info Mart database, per tenant (1) ·
One global instance of Genesys Info Mart database, per tenant. (7) ·
One global instance of Genesys Info Mart database, per tenant. (1) ·
One global instance of Genesys Info Mart DB per tenant. (1) ·
TBD (4)
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Showing below up to 22 results in range #1 to #22.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:BDS/Current/User/ASRTTS
- Draft:BDS/Current/User/Callback
- Draft:BDS/Current/User/CIMPremiseUsers
- Draft:BDS/Current/User/CloudCCSupervisorSeat
- Draft:BDS/Current/User/GenesysChatSeatsforNEXUS
- Draft:BDS/Current/User/GenesysFacebookStsforNEXUS
- Draft:BDS/Current/User/GenesysTaskRouting
- Draft:BDS/Current/User/GenesysTwitterSeatsforNEXUS