Drilldown: BDSMetric

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BDSMetric > DataSource : GVP Reporting Server DB, Genesys Info Mart database or Genesys Info Mart database. or Tenant Configuration Server 

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productshort:
Draft:BDS (6) · Draft:System (1)
Role:
None (7)
DisplayName:
ASR/TTS (2) · Callback seats (1) · Genesys CIM Premise Places (1) · Genesys CIM Premise Users (1) · Genesys SIP Interaction (1) · SIP voicemail (1)
TocName:
ASR/TTS (2) · Callback seats (1) · Genesys CIM Premise Places (1) · Genesys CIM Premise Users (1) · Genesys SIP Interaction (1) · SIP voicemail (1)
Dimension:
None (7)
Product:
None (1) · Billing Data Service (5) · System-Level Documentation (1)
Manual:
GenesysChoice (1) · User (6)
UseCase:
None (7)
UnitOfMeasure:
agents count (3) · Objects Count (3) · places count (1)
MetricName:
cim_premise_places (1) · cim_premise_users (1) · gvp_asr_minutes, gvp_tts_minutes (1) · seats_callback (1) · seats_sip_interaction (1) · TBD (1) · voicemail_boxes  (1)
MetricScope:
global (4) · Region (3)
DataSource: (Click arrow to add another value)
DeploymentModel:
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) · Instance of Configuration Server per tenant. (1) · One global instance of Genesys Info Mart database for each tenant. (2) · One global instance of Genesys Info Mart database for each tenant.|- (1) · One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- (1) · TBD (1)
IsChoice:
No (7)
ChoiceMetrics:
None (7)

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