Drilldown: BDSMetric
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BDSMetric > UnitOfMeasure
:
Agent count
or
objects count
& DataSource
:
GVP Reporting Server DB, Genesys Info Mart database
or
Genesys Info Mart database
or
Genesys Info Mart database, GVP Reporting Server database
or
Genesys Info Mart database, Genesys Interaction Recording database ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys Inbound Voice (1) ·
Genesys Social Media Engagement (1) ·
Genesys Task Routing (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
Intelligent Workload Distribution (IWD) (2) ·
Outbound Campaign Transactions (2) ·
Outbound Contact (1) ·
Outbound Voice with CX Contact Interaction (1) ·
Task routing (2)
ASR/TTS (2) ·
Cloud Contact Center Supervisor Seat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys Inbound Voice (1) ·
Genesys Social Media Engagement (1) ·
Genesys Task Routing (1) ·
Gplus Workforce Management (1) ·
Intelligent Workload Distribution (2) ·
Outbound campaign transactions (2) ·
Outbound Contact (1) ·
Outbound Voice with CX Contact Interaction (1) ·
Task routing (2)
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) ·
One global instance of Genesys Info Mart database for each tenant (2) ·
One global instance of Genesys Info Mart database for each tenant. (2) ·
One global instance of Genesys Info Mart database per tenant. (5) ·
One global instance of Genesys Info Mart database, per tenant. (2) ·
One global instance of Genesys Info Mart database, per tenant. (1) ·
TBD (4)
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Showing below up to 17 results in range #1 to #17.
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