Drilldown: BDSMetric

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BDSMetric > UnitOfMeasure : Agent count or minutes & DataSource : GVP Reporting Server (RS) database; Genesys Info Mart database or Genesys Info Mart database, GVP Reporting Server database or Genesys Info Mart database.

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productshort:
Draft:BDS (1) · Draft:System (1)
Role:
None (2)
DisplayName:
GVP ASR minutes / GVP TTS minutes (1) · IVR (1)
TocName:
GVP ASR minutes / GVP TTS minutes (1) · IVR (1)
Dimension:
None (2)
Product:
None (1) · Billing Data Service (1)
Manual:
GenesysChoice (1) · User (1)
UseCase:
None (2)
UnitOfMeasure: (Click arrow to add another value)
MetricName:
gvp_asr_minutes, gvp_tts_minutes (1) · gvp_minutes (1)
MetricScope:
Region (2)
DataSource: (Click arrow to add another value)
DeploymentModel:
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) · Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. (1)
IsChoice:
No (2)
ChoiceMetrics:
None (2)

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