Drilldown: BDSMetric

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BDSMetric > MetricName : gtr_interactions or seats_call_recording, seats_screen_recording, seats_quality_management & DataSource : Configuration Server DB or GVP Reporting Server database ; Genesys Info Mart database or Genesys Info Mart database

Use the filters below to narrow your results.

productshort:
Draft:BDS (2) · Draft:System (1)
Role:
None (3)
DisplayName:
Active Call Recording / Screen Recording / Quality Management (1) · Genesys Task Routing (1) · Task routing (1)
TocName:
Active Call Recording / Screen Recording / Quality Management (1) · Genesys Task Routing (1) · Task routing (1)
Dimension:
None (3)
Product:
None (1) · Billing Data Service (2)
Manual:
GenesysChoice (1) · User (2)
UseCase:
None (3)
UnitOfMeasure:
agents count (1) · Objects count (2)
MetricName: (Click arrow to add another value)
MetricScope:
Global (2) · Region (1)
DataSource: (Click arrow to add another value)
DeploymentModel:
One global instance of Genesys Info Mart database for each tenant (1) · One global instance of Genesys Info Mart database, per tenant. (2)
IsChoice:
No (3)
ChoiceMetrics:
None (3)

Showing below up to 3 results in range #1 to #3.

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