Drilldown: BDSMetric
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BDSMetric > DataSource
:
Configuration Server DB
or
GVP Reporting Server database ; Genesys Info Mart database
or
Genesys Info Mart database, Genesys Interaction Recording database
or
Other
& DeploymentModel
:
Instance of GVP Reporting Server database per location (shared between tenants or individual); one global instance of Genesys Info Mart database per tenant.
or
One global instance of Configuration Server DB for each tenant.
or
One global instance of Genesys WFM ETL database for each tenant
or
TBD ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
ASR ports (1) ·
ASR/TTS (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
GVP ports (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
Task routing (1) ·
TTS ports (1) ·
Voice 2 bundle (1) ·
Voicemail (2) ·
WFO (2) ·
Workforce Optimization (1) ·
Workforce Optimization (WFO) 1B bundle (1)
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