Drilldown: BDSMetric

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BDSMetric > MetricName : TBD or bundle_digital_one & DataSource : Azure Blob Storage or Genesys Info Mart database, GVP Reporting Server database or Genesys Info Mart database, Genesys Interaction Recording database or Other

Use the filters below to narrow your results.

productshort:
Draft:BDS (9) · Draft:System (2)
Role:
None (11)
DisplayName:
ASR/TTS (1) · Digital 1 bundle (2) · Intelligent Workload Distribution (IWD) (1) · IVR (1) · Outbound Campaign Transactions (1) · Task routing (1) · Voicemail (1) · WFO (2) · Workforce Optimization (1)
TocName:
ASR/TTS (1) · Digital 1 (2) · Intelligent Workload Distribution (1) · IVR (1) · Outbound campaign transactions (1) · Task routing (1) · Voicemail (1) · WFO (3)
Dimension:
None (11)
Product:
None (7) · Billing Data Service (3) · System-Level Documentation (1)
Manual:
GenesysChoice (2) · User (9)
UseCase:
None (11)
UnitOfMeasure:
Agent Count (1) · Minutes (1) · Objects Count (4) · TBD (1) · User (4)
MetricName: (Click arrow to add another value)
MetricScope:
Daily (1) · Global (2) · Region (8)
DataSource: (Click arrow to add another value)
DeploymentModel:
One global instance of Genesys Info Mart database for each tenant. (1) · TBD (10)
IsChoice:
No (11)
ChoiceMetrics:
None (10) · seats_chat (1) · seats_email (1)

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