Drilldown: BDSMetric

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BDSMetric > TocName : Active Call Recording / Screen Recording / Quality Management or Digital 1 or Outbound Voice with CX Contact Interaction or Third-party work items & DataSource : Azure Blob Storage or Genesys Info Mart DB or Genesys Info Mart database or Genesys Info Mart database, GVP Reporting Server database

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productshort:
Draft:BDS (4) · Draft:System (1)
Role:
None (5)
DisplayName:
Active Call Recording / Screen Recording / Quality Management (1) · Digital 1 bundle (2) · Outbound Voice with CX Contact Interaction (1) · Third-party work items (1)
TocName: (Click arrow to add another value)
Dimension:
None (5)
Product:
Billing Data Service (4) · System-Level Documentation (1)
Manual:
GenesysChoice (1) · User (4)
UseCase:
None (5)
UnitOfMeasure:
agents count (1) · Agent count (1) · objects count (1) · User (2)
MetricName:
bundle_digital_one (2) · cx_contact_interactions (1) · seats_call_recording, seats_screen_recording, seats_quality_management (1) · seats_third_party (1)
MetricScope:
Global (1) · Region (4)
DataSource: (Click arrow to add another value)
DeploymentModel:
One global instance of Genesys Info Mart database for each tenant. (1) · One global instance of Genesys Info Mart database per tenant. (1) · One global instance of Genesys Info Mart database, per tenant. (2) · TBD (1)
IsChoice:
No (5)
ChoiceMetrics:
None (4) · seats_chat (1) · seats_email (1)

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