Drilldown: BDSMetric

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BDSMetric > UseCase : Other or None & UnitOfMeasure : Agent Count or Port peak usage & MetricScope: Region & ChoiceMetrics: None

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productshort:
Draft:BDS (9) · Draft:System (2)
Role:
None (11)
DisplayName:
ASR ports (1) · Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys Inbound Voice (1) · Genesys Social Media Engagement (1) · Gplus Workforce Management (Gplus WFM) (1) · GVP ports (1) · Intelligent Workload Distribution (IWD) (2) · Outbound Contact (1) · TTS ports (1)
TocName:
ASR ports (1) · Genesys Co-browse (1) · Genesys Customer Interaction Management Platform (1) · Genesys Inbound Voice (1) · Genesys Social Media Engagement (1) · Gplus Workforce Management (1) · GVP ports (1) · Intelligent Workload Distribution (2) · Outbound Contact (1) · TTS ports (1)
Dimension:
None (11)
Product:
None (2) · Billing Data Service (8) · System-Level Documentation (1)
Manual:
GenesysChoice (2) · User (9)
UseCase: (Click arrow to add another value)
UnitOfMeasure: (Click arrow to add another value)
MetricName:
gvp_asr_ports (1) · gvp_ports (1) · gvp_tts_ports (1) · seats_CIM (1) · seats_cobrowse (1) · seats_gplus_wfm (1) · seats_inbound_voice (1) · seats_outbound (1) · seats_social (1) · seats_third_party (1) · TBD (1)
MetricScope: (Click arrow to add another value)
DataSource:
Genesys Info Mart database (8) · GVP Reporting Server (RS) database; Genesys Info Mart database (1) · GVP Reporting Server database ; Genesys Info Mart database (1) · GVP Reporting Server database; Genesys Info Mart database (1)
DeploymentModel:
Instance of GVP Reporting Server database per location (shared between tenants or individual); one global instance of Genesys Info Mart database per tenant. (3) · One global instance of Genesys Info Mart database for each tenant (1) · One global instance of Genesys Info Mart database for each tenant. (1) · One global instance of Genesys Info Mart database per tenant. (5) · TBD (1)
IsChoice:
No (11)
ChoiceMetrics: (Click arrow to add another value)

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