Drilldown: BDSMetric

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BDSMetric > Product : System-Level Documentation or None & MetricName : TBD or gvp_minutes or seats_sms or seats_workspace or voicemail_boxes_gim & ChoiceMetrics: None

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productshort:
Draft:BDS (6) · Draft:System (3)
Role:
None (9)
DisplayName:
ASR/TTS (1) · Intelligent Workload Distribution (IWD) (1) · IVR (2) · Outbound Campaign Transactions (1) · Task routing (1) · Voicemail (1) · WFO (2)
TocName:
ASR/TTS (1) · Intelligent Workload Distribution (1) · IVR (2) · Outbound campaign transactions (1) · Task routing (1) · Voicemail (1) · WFO (2)
Dimension:
None (9)
Product: (Click arrow to add another value)
Manual:
GenesysChoice (3) · User (6)
UseCase:
None (9)
UnitOfMeasure:
Agent Count (1) · Minutes (2) · Objects Count (4) · User (2)
MetricName: (Click arrow to add another value)
MetricScope:
Global (3) · Region (6)
DataSource:
Configuration Server DB (1) · Genesys Info Mart (2) · Genesys Info Mart database (3) · Genesys Info Mart database, GVP Reporting Server database (1) · GVP Reporting Server database, Genesys Info Mart database (1) · GVP Reporting Server DB, Genesys Info Mart database (1)
DeploymentModel:
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) · One global instance of Configuration Server DB for each tenant. (1) · TBD (7)
IsChoice:
No (9)
ChoiceMetrics: (Click arrow to add another value)

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