Drilldown: BDSMetric

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BDSMetric > DeploymentModel : One global instance of Genesys Info Mart database for each tenant or Other & ChoiceMetrics: None

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productshort:
Draft:BDS (40) · Draft:System (17)
Role:
None (57)
DisplayName:
ASR/TTS (2) · Intelligent Workload Distribution (IWD) (2) · IVR (2) · WFO (2) · Voicemail (2) · Outbound Campaign Transactions (2) · Task routing (2)
Other values:
TocName:
WFO (3) · Task routing (2) · ASR/TTS (2) · Intelligent Workload Distribution (2) · Voicemail (2) · IVR (2) · Outbound campaign transactions (2)
Other values:
Dimension:
None (57)
Product:
None (15) · Billing Data Service (34) · System-Level Documentation (8)
Manual:
GenesysChoice (17) · User (40)
UseCase:
None (57)
UnitOfMeasure:
Agent Count (8) · agents count (9) · Agents count (1) · Agent count (3) · Gigabytes (GB) (1) · minutes (4) · Objects Count (13) · places count (1) · Port peak usage (3) · port usage time (1) · Sessions count (2) · TBD (1) · User (10)
MetricName:
TBD (9) · gtr_interactions (2) · gvp_minutes (2) · seats_third_party (2) · gvp_asr_minutes, gvp_tts_minutes (2) · cx_contact_interactions (2)
Other values:
MetricScope:
Daily (1) · Global (15) · Global for each customer tenant (1) · Region (40)
DataSource:
Azure Blob Storage (1) · Configuration Server DB (2) · Genesys Info Mart (2) · Genesys Info Mart database (34) · Genesys Info Mart database, Genesys Interaction Recording database (1) · Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) · Genesys Info Mart database, GVP Reporting Server database (1) · Genesys Info Mart database. (4) · Genesys Info Mart DB (1) · Genesys WFM ETL database (1) · GVP Reporting Server (RS) database; Genesys Info Mart database (2) · GVP Reporting Server database ; Genesys Info Mart database (1) · GVP Reporting Server database, Genesys Info Mart database (2) · GVP Reporting Server database; Genesys Info Mart database (1) · GVP Reporting Server DB, Genesys Info Mart database (2) · Tenant Configuration Server  (1)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (57)
ChoiceMetrics: (Click arrow to add another value)

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