Drilldown: BDSMetric
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BDSMetric > productshort:
Draft:BDS
& DataSource
:
Genesys Info Mart database, Genesys Interaction Recording database
or
Other
or
None
& DeploymentModel
:
Instance of Configuration Server per tenant.
or
One global instance of Genesys Info Mart DB per tenant.
or
One global instance of Genesys Info Mart database for each tenant.
or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|-
or
One global instance of Genesys Info Mart database, per tenant
or
Other
& ChoiceMetrics
:
seats_whatsapp
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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bundle_digital_two (1) ·
chatbot_interactions (1) ·
cim_premise_places (1) ·
cim_premise_users (1) ·
cx_contact_interactions (1) ·
gtr_interactions (1) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
gvp_asr_ports (1) ·
gvp_minutes (1) ·
gvp_ports (1) ·
gvp_tts_ports (1) ·
seats_callback (1) ·
seats_call_recording, seats_screen_recording, seats_quality_management (1) ·
seats_chat (1) ·
seats_chat in release 9.0.000.33 and later (seats_chat_nexus in earlier releases) (1) ·
seats_CIM (1) ·
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seats_facebook (seats_facebook_public, seats_facebook_direct in release 9.0.000.30 and earlier) (1) ·
seats_inbound_voice (1) ·
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seats_sip_interaction (1) ·
seats_sms (1) ·
seats_social (1) ·
seats_supervisor (1) ·
seats_third_party (1) ·
seats_twitter (seats_twitter_public, seats_twitter_direct in release 9.0.000.30 and earlier) (1) ·
seats_voice (1) ·
seats_workspace (1) ·
TBD (8) ·
voicebot_interactions (1) ·
voicebot_minutes (1) ·
voicemail_boxes_gimĀ (1) ·
voicemail_boxesĀ (1)
Showing below up to 41 results in range #1 to #41.
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D
- Draft:BDS/Current/User/ASRandTTSMinutes
- Draft:BDS/Current/User/ASRPorts
- Draft:BDS/Current/User/ASRTTS
- Draft:BDS/Current/User/Callback
- Draft:BDS/Current/User/CIMPremisePlaces
- Draft:BDS/Current/User/CIMPremiseUsers
- Draft:BDS/Current/User/CloudCCSupervisorSeat
- Draft:BDS/Current/User/DesignerChtBtIxn
- Draft:BDS/Current/User/DesignerVceBtIxn
- Draft:BDS/Current/User/DesignerVceBtMin
- Draft:BDS/Current/User/Digital2
- Draft:BDS/Current/User/GenesysChat
- Draft:BDS/Current/User/GenesysChatSeatsforNEXUS
- Draft:BDS/Current/User/GenesysCIMPlatform
D cont.
- Draft:BDS/Current/User/GenesysCobrowse
- Draft:BDS/Current/User/GenesysE-Mail
- Draft:BDS/Current/User/GenesysFacebookStsforNEXUS
- Draft:BDS/Current/User/GenesysInboundVoice
- Draft:BDS/Current/User/GenesysSMS
- Draft:BDS/Current/User/GenesysSocialEngagement
- Draft:BDS/Current/User/GenesysTaskRouting
- Draft:BDS/Current/User/GenesysTwitterSeatsforNEXUS
- Draft:BDS/Current/User/GenesysVoice
- Draft:BDS/Current/User/GIMVoicemail
- Draft:BDS/Current/User/GplusWFM
- Draft:BDS/Current/User/GVPMinutes
- Draft:BDS/Current/User/GVPPorts
- Draft:BDS/Current/User/IVR
D cont.
- Draft:BDS/Current/User/IWD
- Draft:BDS/Current/User/OC
- Draft:BDS/Current/User/OutbndVcWithCXContactIxn
- Draft:BDS/Current/User/OutboundContact
- Draft:BDS/Current/User/RecordingAndQM
- Draft:BDS/Current/User/SIPInteraction
- Draft:BDS/Current/User/SIPVoicemail
- Draft:BDS/Current/User/TaskRouting
- Draft:BDS/Current/User/Third-partyWorkItems
- Draft:BDS/Current/User/TTSPorts
- Draft:BDS/Current/User/Voicemail
- Draft:BDS/Current/User/WFO
- Draft:BDS/Current/User/Workspace