Drilldown: BDSMetric

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BDSMetric > DisplayName: Gplus Workforce Management (Gplus WFM) & TocName : Active Call Recording / Screen Recording / Quality Management or Gplus Workforce Management & DeploymentModel : Instance of GVP Reporting Server database per location (shared between tenants or individual); one global instance of Genesys Info Mart database per tenant. or One global instance of Configuration Server DB for each tenant. or One global instance of Genesys Info Mart database for each tenant & ChoiceMetrics : seats_voice or None

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Manual:
GenesysChoice (1)
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UnitOfMeasure:
Agent Count (1)
MetricName:
seats_gplus_wfm (1)
MetricScope:
Region (1)
DataSource:
Genesys Info Mart database (1)
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