Drilldown: BDSMetric
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BDSMetric > DeploymentModel
:
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant.
or
One global instance of Configuration Server DB for each tenant.
or
One global instance of Genesys Info Mart database for each tenant.|-
or
One global instance of Genesys Info Mart database per tenant.
or
TBD
& ChoiceMetrics
:
seats_voice
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
ASR/TTS (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SIP Interaction (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
Outbound Contact (1) ·
Task routing (1) ·
Third-party work items (1) ·
Voice 2 bundle (1) ·
Voicemail (2) ·
WFO (2) ·
Workforce Optimization (1)
ASR/TTS (1) ·
Genesys Chat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SIP Interaction (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Intelligent Workload Distribution (1) ·
IVR (1) ·
Outbound campaign transactions (1) ·
Outbound Contact (1) ·
Task routing (1) ·
Third-party work items (1) ·
Voice 2 (1) ·
Voicemail (2) ·
WFO (3)
bundle_voice_two (1) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
seats_chat (1) ·
seats_CIM (1) ·
seats_cobrowse (1) ·
seats_email (1) ·
seats_inbound_voice (1) ·
seats_outbound (1) ·
seats_sip_interaction (1) ·
seats_sms (1) ·
seats_social (1) ·
seats_third_party (1) ·
TBD (9) ·
voicemail_boxes_gim (1)
Configuration Server DB (2) ·
Genesys Info Mart (2) ·
Genesys Info Mart database (14) ·
Genesys Info Mart database. (1) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (1) ·
GVP Reporting Server database, Genesys Info Mart database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (1)
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