Drilldown: BDSMetric
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BDSMetric > DataSource
:
Genesys Info Mart database, Genesys Interaction Recording database
or
Other
& DeploymentModel
:
One global instance of Genesys Info Mart DB per tenant.
or
One global instance of Genesys Info Mart database for each tenant.
or
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|-
or
One per tenant
& ChoiceMetrics
:
seats_outbound
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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Callback seats (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys CIM Premise Places (1) ·
Genesys CIM Premise Users (1) ·
GIM-based voicemail (1) ·
Intelligent Workload Distribution (IWD) (1) ·
Outbound Campaign Transactions (1) ·
Recording storage (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
Callback seats (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys CIM Premise Places (1) ·
Genesys CIM Premise Users (1) ·
GIM-based voicemail (1) ·
Intelligent Workload Distribution (1) ·
Outbound campaign transactions (1) ·
Recording storage (1) ·
Supervisor access and metering (1) ·
Voice 1 (1) ·
Voice 2 (1) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 2 (1)
None (1) ·
azure_storage (1) ·
bundle_digital_one (1) ·
bundle_digital_two (1) ·
bundle_voice_one (1) ·
bundle_voice_two (1) ·
bundle_wfo_1a (1) ·
bundle_wfo_2 (1) ·
cim_premise_places (1) ·
cim_premise_users (1) ·
cx_contact_interactions (1) ·
seats_callback (1) ·
seats_third_party (1) ·
voicemail_boxes_gimĀ (1)
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